Posted on: Thursday July 19 2012
I hope someone at Key Bank is reading their customer comments today. But in case they are not I'm posting this in hopes that it inspires other to spend a smidgen of their free time to communicate with their banks.
I received an email this morning from my bank telling me about their new email program to "better understand my money, manage it, and most importantly, accumulate it." To Key Bank's credit the email included a link to unsubscribe from their financial tips, news and resource spam. Upon unsubscribing, they asked me for my reasons. On this particular morning I felt obliged to explain.
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